Lifetime free service warranty on SolarMax inverters is not a marketing footnote — it is the operational backbone of our business in Pakistan. With 30+ customer care centers from Karachi to Peshawar, owners are never more than a phone call away from factory-trained technicians.
Service warranty covers labour for diagnosis, repair and firmware updates at authorised centers. A separate five-year unlimited parts warranty applies to genuine replacement components installed during covered repairs.
Telephonic assistance runs seven days a week on 0317-1113749. Care hours are Monday to Saturday 10:00 am – 6:00 pm and Sunday 11:00 am – 7:00 pm. Many issues — setting changes, fault code interpretation, monitoring app pairing — are resolved without a site visit.
Register your installation at purchase through your installer or directly at a care center. Keep serial numbers, invoice copies and earthing photos on file to speed up any future claim.
